Repair policy
Repair Warranty
Coverage is tied to the repair performed and the terms recorded on the work order.
The standard repair warranty is 30 days from the recorded completion date unless the work order states a different period or no warranty.
Phone warranty coverage
| Service / device | Warranty |
|---|---|
| iPhone repairs | 30 days unless the work order states otherwise |
| Samsung Galaxy A-series repairs | 30 days unless the work order states otherwise |
| Samsung Galaxy S-series repairs | 30 days unless the work order states otherwise |
| Samsung Galaxy Z Flip / Z Fold repairs | No warranty unless specifically stated on the work order |
| Google Pixel repairs | No warranty unless specifically stated on the work order |
| Motorola repairs | 30 days unless the work order states otherwise |
Other warranty coverage
| Service / device | Warranty |
|---|---|
| Game consoles and controllers | 30 days unless the work order states otherwise |
| Laptops and computers | 30 days unless the work order states otherwise |
| iPad and Samsung tablets | 30 days unless the work order states otherwise |
| Customer-supplied parts | No TechWeFix part warranty |
| Services explicitly marked no warranty | No warranty |
Exclusions
- New accidental, impact, liquid, electrical, or environmental damage occurring after service
- A claimed defect or damage to the extent TechWeFix reasonably determines it was caused by later modification, disassembly, repair, misuse, or installation of parts or services by the customer or another party
- Unrelated failures or symptoms not covered by the original repair
- Customer-supplied parts and services expressly marked no warranty
- Data, software, account access, or manufacturer and platform restrictions
The normal warranty remedy is inspection and covered rework for the same confirmed failure. A work order marked No Warranty controls over the general table above.