Question 1

How long will my repair take?

Accepted Answer

Many common repairs are completed within 1 to 4 hours after check-in. Complex repairs take longer when diagnostics, board work, or ordered parts are required.

Question 2

Do you offer same-day repairs?

Accepted Answer

Many repairs are available for same-day service when parts and bench time are available. All turnaround times are estimates, and paid expedited service receives queue priority without guaranteeing completion time.

Question 3

Are your repairs covered by a warranty?

Accepted Answer

The standard repair warranty is 30 days from completion. Services marked no warranty, customer-supplied parts, new accidental or liquid damage, unrelated failures, and damage caused by later modification, disassembly, repair, misuse, or third-party parts/services are excluded.

Question 4

What forms of payment do you accept?

Accepted Answer

Retail products use secure Square checkout. Repair requests are not charged online. TechWeFix confirms the diagnosis, scope, and current estimate before repair work continues, then invoices the approved service separately.

Question 5

Do you use original parts?

Accepted Answer

TechWeFix offers OEM parts, OEM pulls, refurbished assemblies, and quality third-party parts depending on the device, availability, and approved repair option.

Question 6

Do you offer mail-in service?

Accepted Answer

Mail-in service is available for supported repairs. The Send-In page explains packaging, shipping, diagnosis, and approval steps.

Frequently asked questions