Walk-In Repair and Drop-Off
No appointment is required. Bring your device in during store hours with a short description of the issue. We will check it in, document the problem, and confirm the repair path before unapproved work begins.
Walk in during store hours
Local repairs use walk-in intake. Standard repairs enter the normal work queue after check-in.
Location and hours
19 South Main StreetFond du Lac, WI 54935Calls, texts, and emails are welcome if you want to confirm a repair type or part availability before driving in.
- Monday
- Closed
- Tuesday
- 9:00 AM - 6:00 PM
- Wednesday
- 9:00 AM - 6:00 PM
- Thursday
- 9:00 AM - 6:00 PM
- Friday
- 9:00 AM - 7:00 PM
- Saturday
- 9:00 AM - 7:00 PM
- Sunday
- Closed
What to bring
- Your device and charger if the issue relates to power or charging.
- A brief description of the problem and symptoms.
- Any relevant accessories, such as controllers or docks, when needed for testing.
- Your preferred contact method, such as text, call, or email.
Timing and expedited repairs
All repair timeframes are estimates. Paid expedited repair service receives priority ahead of standard-queue repairs. Expedited service does not guarantee a completion time because diagnosis, parts availability, device condition, testing, and current workload still affect timing.
For repairs not listed online, bring the device in or contact the store with the model and symptoms so we can help identify the next step.