Estimated service time
Turnaround depends on workload and parts availability. Most repairs are completed as quickly as possible after the device is received.
No surprise repair change
The listed service is the starting estimate. If inspection changes the repair scope or price, TechWeFix contacts you before unapproved work proceeds.
Repair coverage
Warranty coverage depends on the device and repair performed. Your final work order identifies the applicable coverage.
A full disassembly cleaning for devices that need more than dust removal.
The Detailer's Clean goes further than the overheating/dust service. The console is fully disassembled, internal surfaces are cleaned in detail, washable non-electronic pieces are cleaned separately when appropriate, the cooling system is serviced, and the device is reassembled and thermally tested.
Compatible Detailer's Clean services also offer the optional Honeywell PTM7950 or comparable phase-change thermal-interface upgrade below.
Optional thermal upgrade
Honeywell PTM7950 or comparable phase-change material: +$25
Phase-change material starts solid and softens at operating temperature so it can conform closely to the contact surfaces. It is also resistant to the pump-out behavior that can affect conventional thermal paste over repeated heat cycles. We install it only when compatible with the device and repair.
For systems designed around liquid metal, this is an alternative thermal-interface option. It is not presented as a guarantee of lower temperatures than the factory liquid-metal design.
Do not ship a device with insects or infestation evidence.
TechWeFix does not service devices containing cockroaches, bed bugs, other insects, insect eggs, droppings/feces, or other evidence of an active infestation. If evidence is discovered after receipt or opening, service stops. The customer is responsible for reasonable, documented cleanup or professional pest-control costs directly caused by the contaminated device under the accepted Send-In terms.
Protect the device and your data.
- Back up important data whenever possible.
- Remove discs, games, SD cards, cases, and accessories unless they are needed to reproduce the problem.
- Use tracked shipping and keep the carrier receipt.
- Return-shipping insurance can be requested during checkout and is billed at the actual carrier cost when used.
- The device is not returned until the final approved balance is paid in full.